The Vow Hair

Shipping & Delivery

Your bridal set is prepared individually after payment, then sent by tracked FedEx delivery. Below is a clear guide to preparation, dispatch and estimated transit time.

Order Preparation

7–10 Working Days

FedEx Transit

Typically 3–5 Working Days

Shipping & Duties

Included

Tracking

FedEx Tracked Delivery

From Order to Delivery

A simple, transparent timeline.

Order Confirmed

Once payment is confirmed, your order enters preparation. You will receive an order confirmation by email.

Preparation

Usually 7–10 working days

Most TheVowHair orders are prepared individually after payment. This includes preparing your bridal hair extensions, completing any selected packaging personalization and carrying out final checks before shipment.

FedEx Dispatch

Once your order is ready, it is normally dispatched by FedEx Express. Tracking details are sent after shipment so you can follow the delivery.

Delivery Transit

Typically 3–5 working days

After dispatch, FedEx delivery typically takes approximately 3–5 working days, depending on destination. Carrier transit time begins after dispatch and is separate from our 7–10 working day order preparation period.

At a Glance

When should I expect my order?

Typical Overall Timeframe

Approximately 10–15 working days from payment

This is a general guide based on our usual 7–10 working day preparation period plus typical FedEx transit of 3–5 working days. Delivery estimates are not guaranteed and may occasionally be affected by customs processing, carrier operations, public holidays, severe weather or other circumstances outside our reasonable control.

No Surprise Charges

Shipping & import duties are included.

For the destinations currently served by TheVowHair checkout, shipping and applicable import duties/taxes are included in your order total. You should not be asked to pay an additional TheVowHair shipping charge or import-duty charge at delivery.

Please Note

If a carrier or customs authority contacts you regarding a shipment, please check the request carefully. Charges arising from an incorrect address, failed delivery, customer-requested rerouting or circumstances outside the original order may be treated separately where applicable.

Helpful Details

Frequently Asked Questions

How long does it take before my order is shipped? +

Most orders require approximately 7–10 working days after payment for preparation before dispatch. This preparation period is separate from FedEx transit time.

How long will my order take to arrive? +

Most orders require approximately 7–10 working days for preparation. Once dispatched, FedEx delivery typically takes approximately 3–5 working days. As a general guide, please allow approximately 10–15 working days from payment to delivery under normal circumstances.

Which carrier do you use? +

Orders are normally shipped by FedEx Express with tracking. In exceptional circumstances, we may use another suitable tracked carrier if necessary.

Will I receive tracking information? +

Yes. Tracking information is provided after your order has been dispatched. Please allow a little time for the carrier's tracking system to begin showing movement.

Can delivery take longer than 3–5 working days? +

Yes. The 3–5 working day FedEx transit time is an estimate rather than a guarantee. Customs processing, weather, public holidays, remote delivery locations and carrier disruptions can occasionally cause delays.

How far in advance should I order before my wedding? +

We recommend ordering comfortably in advance of your wedding or bridal hair trial rather than relying on the minimum estimated delivery window. This gives you time to receive the extensions, confirm your shade and plan styling with your hairstylist.

Need help with an order?

Contact TheVowHair customer care.

info@thevowhair.com